Starting Salary: £33,789
Job Level: Level 3, Zone 1
Work Location: 5 Pancras Square, attending external meetings or other out-of-hours events on occasion, flexible working options available/open to discussion
Hours per week: 36 hours per week
Contract Type: Permanent, Full time
Closing Date: Tuesday 6th December 2022 at 23:59pm
Interviews to be held: TBC
Alternative flexible working options available/open to discussion 

Anonymised Applicationin keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.

About us
In Camden we are committed to working together to make our borough the best place to live, work, study, and visit. Partnership with our communities is central to the way we work, so that everyone can access opportunities, and nobody gets left behind. Here’s where you can help decide a better future for us all. As our Street Lighting Operations Specialist, you will play a key role in driving and delivering innovative change in Service processes and play a leading role in continuously trying to improve the service provided via the Highway’s Quality Assurance team.  The post holder will play a key role in leading back-office functions including, generating orders to third party companies, requesting, and forwarding Highway digging permits, receiving, checking, and logging invoices, generating utility maps for third party companies, preparing, maintaining, and monitoring financial records for the Street lighting team.

The role
An opportunity has arisen for a Street Lighting Operations Specialist within the Quality Assurance team in Camden Council’s Highways and Transportation department. We are seeking a highly competent individual with very good numeracy skills and a professional attitude. Core tasks will be to carry out the day-to-day administration of the Street Lighting team as well as cross cutting tasks for the Quality Assurance Team. The individual will be expected to lead in the development, implementation and continuous improvement of systems and procedures in the lighting team. As well as review, develop and continuously improve processes and procedures to achieve better and more efficient ways of working and optimise quality output. They will be receiving lighting faults, arranging repairs, and then maintaining all associated records which will be fully auditable. The postholder will also look at the business requirements and work proactively to support better use of data in decision making and development.

About you
As an operations specialist for the Service, you will over time become an expert in all tasks related to your area, you will be resilient and continuously looking to improve.  You will be highly skilled using all the modules within the specialist IT systems that we use (Symology and Oracle). You will be dedicated to using technology to improve data management and efficiency.  Through your keen understanding of Symology, Oracle and Camden’s various IT systems you will also be able to identify data quality issues and highlight these to the appropriate personnel to resolve these.

A degree level qualification or equivalent work experience is essential.  Also, an understanding or knowledge of Street lighting (or Highways) practice gained from some previous experience would also be desirable.

Technical Knowledge and Experience:

  • Knowledge of Street lighting (or Highways) practice.
  • Good understanding of Customer care principles.
  • Good understanding of IT and software packages in the Highways industry.
  • At least 3 years’ experience of good office practice.
  • Local government knowledge.

For more information regarding this role please refer to the job profile.

This role will require an Enhanced DBS Check.

To find out more about what it is like to work at Camden, meet some of our People by visiting ‘’.

Working for Camden

We’re ready to welcome your ideas, your views, and your rebellious spirit. Help us redefine how we’re supporting our communities, and we’ll redefine what a career can be. If that sounds good to you, we’d love to talk.

At Camden, you’ll receive a host of benefits as well as joining a flexible working employer. Visit ‘’ to see full details of our benefits.

Additional information

To view the Job Profile, please click HERE or copy and paste the below URL into your browser:

To apply for this job please follow the “Apply” link. In the ‘Why you?’ section of the application you will be required to demonstrate how you meet the role criteria noted in the Job Profile under the “About You” section.

Inclusion and Diversity

We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.

To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit our ‘’.

Asking for Adjustments
Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at resour[email protected] or post to 5 Pancras Square, London, N1C 4AG.


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